Help and recovery
Troubleshoot TV discovery, Developer Mode expiry, the Home button and interrupted Clean Your TV installations. Find safe next steps for LG webOS.
- The installer cannot find my TV
- Developer Mode expired or apps disappeared
- Home still opens LG Home
- Setup or removal was interrupted
- How do I return to LG Home, update or uninstall?
The installer cannot find my TV
Keep the TV on and connect it and your computer or phone to the same trusted local network. Guest-network isolation, VPNs and firewalls can block discovery. Allow Local Network access. If discovery fails, use the address shown on the TV. No-root also needs Key Server and a separate pairing confirmation on the TV; use its passphrase, not your LG account password.
Full reference (English)Developer Mode expired or apps disappeared
Expiry can remove sideloaded apps. Open Developer Mode and check the official session status. Before expiry, press EXTEND while the TV is online. Automatic renewal is optional Beta and off by default; continue monitoring the official timer. If apps are already missing, check the existing installation state before reinstalling. Never enable Developer Mode over existing root.
Full reference (English)Setup or removal was interrupted
Use the same saved TV connection and check status first. Keep the original failed-attempt report, journals and recovery files. Do not delete receipts, reset Developer Mode or repeat removal to force a fresh installation. Uncertain or busy state is a reason to stop and retain diagnostics. Use only the recovery actions documented for your installed version; candidate-only actions are not part of every published installer.
Full reference (English)How do I return to LG Home, update or uninstall?
For an emergency stop, press Home three times within two seconds, releasing between presses; Helper through 0.6.13 instead uses a roughly two-second hold. Stop state persists until explicitly resumed. For maintenance use cytv and the saved TV connection. Do not uninstall first merely to update: that can erase app settings. Removing cytv from the computer does not remove TV apps. Keep recovery evidence after removal.
Full reference (English)This launcher does not remove ads from other LG screens or provide root access. After setup, your computer can be switched off.